Returns and Refunds

We are confident that you will be completely satisfied with your purchase, but if you need to return any item(s), please contact us within 7 days of receipt of your shipment via email at s...@handpaintedglasswares.com or via the form on our Contact Us page. Return shipping must be paid by the buyer, and you must contact us prior to shipping back any product. We will respond within 2 business days with return directions, and will refund your purchase promptly once return is received in its original condition.

We take the utmost care in packaging your shipment, but if for some reason your product arrives broken or damaged, please contact us within 24 hours of receipt of the damaged shipment, and we will work with you to resolve the issue.